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Think Family Education App


The Think Family Education App provides designated safeguarding leads and safeguarding teams with routinely updated information relating to a child's wellbeing, safeguarding and vulnerability for all children attending your setting, including:

  • their status in the child protection / safeguarding system,
  • details of lead professionals involvements,
  • services they are open with,
  • police information on domestic incidents, reported missing , entering the criminal justice system.

It facilitates multi-agency working by displaying a joined up single view of a child. It also provides advanced information on young people transitioning to the school once they have accepted their place the summer before arriving.



Since January 2023, Bristol schools who have statutory school aged children would have had the opportunity to access the Think Family Education App.

The Think Family Education App  replaces the Local Authority's sending of termly vulnerable children's lists for those children who are statutory school age initiated during the pandemic to support settings with their statutory duties. 

It was created with consultation of school staff in particular Bridge Learning Campus and more latterly the schools in their Trust (Orchard, Filton, Parsons Street), who helped identify key problems with current data sharing practices within educational settings and the data requirements that  would be most impactful in supporting their pupils. The feedback we have received has been very positive.

This work is Government funded to significantly improve information sharing between the Bristol City Council / police and educational settings. This is a notable and exciting opportunity, entirely focused in helping settings to understand the lives of your pupils better and support you in meeting their needs. 


How to access the App. 

Please note: 

  • This iteration is for primary, secondary and specialist settings. Work continues to consider compatibility for other phases (early years, independent and Post 16).
  • Your setting will need to share live attendance data to be able to access. This is due to the need for data to be accurate and compliant with Data Protection legislation. 
  • Alternative Provisions should liaise with their commissioned settings to develop their understanding of families and involved families. 

Please take the following steps: 

  1. Check with your colleagues that they have not already responded on the settings behalf.
  2. Download and complete the attached agreement. TFE Service User Charter.docx
  3.  Sign and return the  Charter on behalf of the setting and send to
  4. Once you have completed this you will be sent another email asking you to enter the name and email details of the staff who you would wish to have access to the Think Family Education App. They will in turn receive an emails asking them to complete a ten minute online training course explaining how the app works and some basic explanatory information which when completed will authorise their access. Please feel free to include yourselves on that list.


Any further questions of queries about this please direct them to

Contacts - Enquiries around the operational working of the App and troubleshooting. 


Key Links

  • Bristol's Think Family Approach - resources to develop and support  professional judgement and decisions making about children and their families in need. 



  • Insights Bristol - Information about Insight Bristol, the Think Family Database and Think Family Education, how we handle data, other helpful links.